pk6365 Privacy Policy

01 Who We Are

pk6365 ("we", "us", "our", "the Platform") is an online cricket betting and casino platform operated under international gaming regulations and specifically designed to serve Pakistani players across cities including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond.

For the purposes of data protection law, pk6365 acts as the data controller in respect of all personal data collected from players and visitors via the pk6365 website and associated mobile platform. This means pk6365 determines the purposes for which, and the manner in which, your personal data is processed.

If you have any questions about how pk6365 handles your personal data, you may contact our dedicated privacy team at any time using the contact details set out in Section 13 of this Privacy Policy.

02 Data We Collect

pk6365 collects the following categories of personal data from players and platform visitors. The specific data collected from any individual player will depend on the nature of their interaction with the pk6365 platform.

03 How We Collect Data

pk6365 collects personal data through the following channels:

• Direct Interactions: Data you provide when completing the pk6365 registration form, submitting KYC documents, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: When you access the pk6365 platform, our servers automatically log technical data including your IP address, device identifiers, browser type, pages visited, and session duration. This is collected via server logs and cookies.
• Third-Party Sources: pk6365 may receive identity and address verification data from licensed third-party KYC and anti-fraud service providers where this is required to fulfil regulatory compliance obligations. pk6365 may also receive fraud-alert data from payment processors including JazzCash, EasyPaisa, HBL, and UBL in connection with deposit and withdrawal processing.
• Gaming Activity: All bets, spins, and gameplay events on the pk6365 platform are automatically recorded to our gaming servers for regulatory, fairness-audit, and responsible gaming purposes.

04 Why We Use Your Data

pk6365 processes your personal data only for specific, legitimate purposes. The table below sets out the primary purposes for which your data is used and the corresponding legal basis for each processing activity.

• Account Management: To create, operate, and maintain your pk6365 player account, including processing your login credentials, managing your wallet balance, and maintaining your betting history.
• Identity & Age Verification: To verify that you are 21 years of age or older and that your identity matches the details provided at registration, as required by our regulatory obligations and responsible gaming commitments.
• Payment Processing: To process deposits and withdrawals via your chosen payment method — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, or Mastercard — and to maintain accurate financial records.
• Anti-Money Laundering (AML) & Fraud Prevention: To monitor account activity for signs of financial crime, suspicious behaviour, or platform abuse, in compliance with applicable AML and counter-terrorism financing regulations.
• Responsible Gaming: To identify patterns of gambling behaviour that may indicate problem gambling, to apply player-requested limits and self-exclusion measures, and to comply with responsible gaming obligations.
• Customer Support: To respond to your queries, complaints, and requests submitted via live chat or email in a personalised and efficient manner.
• Platform Improvement: To analyse aggregated usage data and improve the pk6365 platform, including the sportsbook, casino, slot games, and mobile experience.
• Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and relevant pk6365 updates via email or on-platform messaging. You may withdraw consent at any time.
• Legal Compliance: To comply with applicable laws, court orders, regulatory obligations, and requests from law enforcement or regulatory authorities.

05 Legal Basis for Processing

pk6365 processes personal data under one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to perform the contract between you and pk6365 — for example, operating your account, processing payments, and settling bets.
• Legal Obligation: Processing required to comply with applicable laws and regulations — including KYC, AML, counter-terrorism financing, and gaming licence conditions.
• Legitimate Interests: Processing carried out for the legitimate business interests of pk6365, including fraud prevention, platform security, and platform improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, informed, and specific consent — primarily for direct marketing communications. You may withdraw your consent at any time by contacting [email protected] or adjusting your account notification preferences.

06 Sharing Your Data

pk6365 does not sell your personal data. We may share your data with carefully selected third parties only where it is necessary to operate the platform, comply with the law, or protect the interests of our players. The categories of third parties with whom pk6365 may share data are as follows:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard, solely for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Licensed third-party agencies engaged to verify your identity, age, and address in compliance with regulatory requirements. These providers process your CNIC and associated documentation under strict contractual data protection obligations.
• Gaming Software Providers: Third-party casino and slot game developers whose games are hosted on the pk6365 platform. These providers may receive session-level technical data required for game delivery but do not receive your full identity profile.
• Fraud & AML Screening Services: Specialist compliance technology providers used to screen transactions and account activity for financial crime indicators.
• Regulatory & Law Enforcement Authorities: Where pk6365 is legally required to disclose data to a regulatory body, law enforcement agency, or court, we will comply with such obligations. We will notify affected players where legally permissible to do so.
• IT & Infrastructure Providers: Cloud hosting, database management, and cybersecurity service providers who process data on behalf of pk6365 under data processing agreements that impose confidentiality and security obligations equivalent to those applied by pk6365 itself.

07 Cookies & Tracking

The pk6365 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit pk6365. Cookies do not contain executable code and cannot access other data stored on your device.

pk6365 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the pk6365 platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without severely impacting platform functionality.
• Functional Cookies: Used to remember your preferences — such as language settings, display preferences, and responsible gaming limit configurations — so that pk6365 can deliver a more personalised experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use the pk6365 platform. This data helps us identify pages that perform well, detect technical issues, and prioritise platform improvements.
• Marketing Cookies: Where you have consented, these cookies allow pk6365 to deliver relevant promotional content based on your gaming interests and platform activity. You may withdraw consent at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use core pk6365 features including account login and payment processing.

08 Data Retention

pk6365 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your active pk6365 account plus a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by financial crime prevention regulations.
• Gaming Activity Logs: Retained for a minimum of three (3) years following account closure for regulatory audit, dispute resolution, and responsible gaming analysis purposes.
• Customer Support Communications: Retained for three (3) years from the date of the last communication, or longer if the communication relates to a formal complaint or legal dispute.
• Technical & Log Data: Retained for twelve (12) months from the date of collection, unless a security investigation requires retention for a longer period.
• Marketing Consent Records: Retained for as long as marketing communications are sent to you, plus a reasonable period thereafter as evidence of consent.

When data is no longer required for any legitimate purpose, pk6365 will securely delete or anonymise it in accordance with our data disposal procedures.

09 Data Security

pk6365 takes the security of your personal data seriously. We have implemented a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk6365 servers.
• Encrypted storage of all sensitive personal and financial data at rest using industry-standard encryption algorithms.
• Strict internal access controls ensuring that personal data is accessible only to pk6365 personnel with a legitimate business need.
• Regular independent security audits and penetration testing of the pk6365 platform infrastructure.
• Multi-factor authentication requirements for internal systems that handle personal data.
• Documented data breach response procedures to ensure that, in the event of a security incident, affected players are notified and regulatory authorities are informed within the timeframes required by applicable law.

10 Your Rights

As a pk6365 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact the pk6365 privacy team at [email protected] with "Privacy Request" in the subject line. pk6365 will respond to all verified requests within thirty (30) days.

• Right of Access: You have the right to request a copy of the personal data pk6365 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data pk6365 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request that pk6365 delete your personal data. This right is subject to overriding legal and regulatory obligations — for example, pk6365 cannot delete financial records that must be retained for AML compliance purposes.
• Right to Restrict Processing: In certain circumstances, you may request that pk6365 restrict the processing of your data — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive the personal data you have provided to pk6365 in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including for direct marketing purposes. Where you object to direct marketing, pk6365 will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

pk6365 will not charge a fee for processing data rights requests unless a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may be applied. pk6365 reserves the right to request proof of identity before processing any data rights request.

11 Children & Minors

The pk6365 platform is strictly intended for adults aged 21 years and over. pk6365 does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If pk6365 becomes aware that personal data has been collected from an individual below the minimum age threshold, the associated account will be immediately closed, all data will be deleted in accordance with our data disposal procedures, and any deposits will be returned to the originating payment method.

If you are a parent or guardian and believe that a minor in your care has registered a pk6365 account, please contact us immediately at [email protected] so that we can take prompt remedial action.

12 Changes to This Policy

pk6365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where a material change is made — for example, a new category of data being collected or a new type of third-party sharing introduced — pk6365 will notify registered players via email or on-platform notification at least fourteen (14) days before the change takes effect.

The most current version of the pk6365 Privacy Policy is always available on this page, with the effective date prominently displayed at the top of the document. Your continued use of the pk6365 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which pk6365 processes your personal data, please contact our privacy team using the details below. We take all privacy inquiries seriously and commit to acknowledging all written queries within forty-eight (48) hours.

• Email: [email protected]
• Live Chat: Available 24/7 directly within the pk6365 platform
• Subject Line: Please include "Privacy Request" or "Data Rights" in the subject line of any email inquiry to ensure it is routed to the appropriate team without delay.

For matters relating to your Responsible Gaming settings — including deposit limits, session limits, and self-exclusion requests — please visit our dedicated Responsible Gaming page or contact support directly via live chat.

For full details of your rights and obligations as a pk6365 player, please also review our Terms & Conditions.